Frequently Asked Questions

About the guide

What age is it for?
Newborn to twelve months. The safer sleep chapter matters most in the first six months; the sections on normal sleep, routines, the hard nights and looking after yourself carry through the first year.

Is this sleep training?
No. There is no method, no schedule and no crying plan. One chapter explains what sleep training is and what the evidence says, so you can decide for yourself.

Will it make my baby sleep through the night?
No, and we will not pretend otherwise. Plenty of healthy babies still wake at six, nine and twelve months. What the guide does is tell you what is normal, what genuinely helps, and how to keep every sleep as safe as it can be.

I live in the EU. Does the advice apply to me?
Yes. The core safer sleep steps are the same advice health services give across Europe. In Ireland, the HSE publishes guidance that matches these steps. Emergency numbers in the guide are for the EU: 112 everywhere, and 999 also works in Ireland.

Where does the information come from?
Published guidance from the NHS, The Lullaby Trust, Basis (Baby Sleep Info Source), the American Academy of Pediatrics and ICON. Every source is listed on the last page, along with the HSE for readers in Ireland. None of those organisations has reviewed or endorsed this guide.

Is it medical advice?
No. It is general information. It does not replace your midwife, child health nurse, GP or paediatrician. In an emergency call 112.

The two editions

What is the difference?
The Guide (€14.99) is the 30-page guide plus the Safer Sleep Caregiver Sheet. The Complete Set (€29) adds The Sleep Toolkit — 11 pages: dressing chart, month-by-month guide, 14-day sleep log, night shift planner, away-from-home checklist, childcare handover form, emergency card and appointment questions.

Why is the set cheaper?
The Guide is €14.99 and the Toolkit on its own is €19 — €33.99 together. The Complete Set is €29, so you save €4.99.

Buying and receiving

What do I actually receive?
A PDF, sized A4, by email within a few minutes of paying. Nothing is posted.

My download link did not arrive.
Check spam and promotions, and the address you typed at checkout. Still nothing? Email us and we will send the files directly.

Can I get a refund?
Because this is an instant download, you confirm at checkout that it starts straight away, which ends the 14-day right of withdrawal — so we don't refund change-of-mind purchases. If a file is faulty or won't open, we replace it, and if we can't fix it, we refund you. Full detail on the Refund Policy page.

Do I get updates?
Yes, free. If safer sleep guidance changes and we revise the guide, everyone who has bought it receives the new version.